Aviva Silver is a premium 92.5 sterling silver jewellery and artefacts brand under the House of Nakoda. We offer a curated selection of handcrafted jewellery, cultural collectibles, pooja essentials, and thoughtful gifts.

Yes, all our products are crafted using 92.5% pure sterling silver, unless stated otherwise. Every piece comes with Aviva Silver’s own certificate of authenticity.

Silver naturally reacts to air and moisture, which may lead to tarnishing. This is not a defect – a quick silver polish or gentle cleaning will restore its shine. We also offer re-polishing and re-plating services.

Yes! Most of our silver jewellery can be upgraded with 24K micron gold plating. This service is available at a nominal additional charge. Re-plating is also available on request.

Absolutely. Whether it’s a broken chain or a piece you'd like to repurpose, send us a picture first. Our team will suggest suitable repair or redesign options.

Yes. We offer custom melting and redesigning services for your old gold or silver pieces. Turn them into coins, artefacts, or heirloom-inspired jewellery.

Simply browse our website, select the items you love, and proceed to checkout. Need help? Reach out on WhatsApp or call us directly.

All domestic orders are delivered within 5-7 working days. You’ll receive an email or WhatsApp notification once your package is shipped.

Shipping is free on prepaid orders above ₹4000 within India. For orders below ₹4000, a flat ₹79 shipping fee is applied.

Yes, but only under specific conditions. You must inform us within 48 hours of receiving the product. Please refer to our [Refund & Exchange Policy] (we'll add link once live) for complete details.

Definitely. We love custom creations – be it coins, plates, artefacts, or personalized jewellery. Talk to our team and we’ll bring your vision to life.

Please share an unboxing video and pictures within 8 hours of receiving the item. If verified, we’ll replace the product or offer store credit.

Yes, we offer a Silver SIP (Systematic Investment Plan) that helps you invest in silver monthly and redeem it against purchases or gifting later.

Our customer care team is ready to assist you with any questions or concerns.